One-Time Services

We offer carefully developed installation services for new servers and a combined upgrade and audit service for your existing production servers. Turnaround times on these services is usually within 2 hours, but can vary depending on how busy we are.

Did you know? - As of December 2014, we have installed 582 SolusVM Masters, 1047 SolusVM Slaves and migrated over 10,000 VPS!

SolusVM Master Installation Service | Price: £25.00 [Order Here]

For security reasons we do not reccomend running OpenVZ on your SolusVM master. Ideally a SolusVM master should be hosted on a small dedicated server or VPS, however if you would like OpenVZ to be installed we will do that on request.

  • Check OS configuration & runlevel
  • Install latest operating system updates and kernel
  • Check for system users with shell access
  • Disable unnecesarry services
  • Mount /tmp, /var/tmp and /dev/shm with noexec,nosuid options
  • Disable dangerous binaries for normal users
  • Install/configure sysstat, iotop, iftop utilities
  • Install/configure NTP for automatic time syncronisation
  • Install SolusVM Master software
  • Check/configure SolusVM in-built security settings
  • (If Applicable) Install CLI utilities for common Hardware RAID controllers
  • (Optional) Setup email raid notifications for mdadm, 3ware or adaptec RAID
  • (Optional) Disable direct root login to SSH and configure a wheel user
  • (Optional) Configure SSH login email notifications for wheel user
  • (Optional) Install the SolusVM WHMCS Module, and creation of 1 demo package

SolusVM Slave Installation Service | Price: £25.00 [Order Here]

  • Check OS configuration, runlevel and adjust partition structure if requried
  • Install latest operating system updates and kernel
  • Check for system users with shell access
  • Disable unnecesarry services
  • Mount /tmp, /var/tmp and /dev/shm with noexec,nosuid options
  • Disable dangerous binaries for normal users
  • Install/configure sysstat, iotop, iftop utilities
  • Install/configure NTP for automatic time syncronisation
  • Install Xen 4, or OpenVZ Virtualization software
  • Configure platform-specific settings for performance, stability & security
  • Install SolusVM Slave software
  • (If Applicable) Install CLI utilities for common Hardware RAID controllers
  • (Optional) Setup email raid notifications for mdadm, 3ware or adaptec RAID
  • (Optional) Disable direct root login to SSH and configure a wheel user
  • (Optional) Configure SSH login email notifications for wheel user
  • (Optional) Remote OS installation via KVM-over-IP - Additional charge of £15.00 required

SolusVM Upgrade / Audit Service | Price: £20.00 [Order Here]

  • Check OS configuration & runlevel
  • Install latest operating system updates and kernel
  • Install latest updates for your Virtualization technology
  • Check platform-specific settings for performance, stability & security
  • Check system services & disable if unnecesarry
  • Check for users with regular shell access
  • Check permissions on /tmp, /var/tmp, /dev/shm and adjust if necesarry
  • Check/Install useful utilities sysstat, iotop, iftop if not present
  • Check health of RAID array, or individual HDD in your server (Requires S.M.A.R.T enabled in BIOS)
  • Check server load, I/O and CPU usage. Identify VPS causing high load

SolusVM VPS Migration and Backup Restoration | Price: £1 per VPS Migrated [Order Here]

Do you need to move 2x, 5x, or 100x VPS from one server to another? Or Restore backups after a system crash? With our dedicated 24x7 support desk we can reliably migrate or restore large numbers of VPS saving you significant time and sleepless nights.

  • Migrations via SolusVM's inbuilt tools, and/or traditional proven methods
  • Restorations from various backup types
  • We can change IP's and network configuration details inside VPS
  • We will update the entries in your SolusVM database as we go
  • We offer realistic quotes and do not charge you while waiting for data to copy.

HyperVM/Virtualizor/VEPortal to SolusVM Migration | Price: Variable. Please Contact Us for a quote.

With our extensive knowledge of open-source virtualization technologies, we can offer migration services from almost every other control panel out there, to our panel of choice - SolusVM.

This is a time consuming task, so if you are considering a migration please get in touch well in advance so we can see if we can schedule you in.


VPS Related Troubleshooting | Price: Variable. Please Contact Us for a quote.

We can help troubleshoot any VPS related issues, whether its related to SolusVM, a particular VPS or software inside the VPS. Our standard rates of £15.00/30mins (Approx $24 USD) or £25.00/Hour (Approx $40 USD) apply so please get in touch for a quote.

Monthly Recurring Management

Our monthly management services are designed to deliver 24x7 access to expert advice whenever you need it. Or we can manage everything for you even down to hardware working directly with your preferred datacentre (Additional costs apply).

We don't interact with your customers or provide end-user support, but if you have an issue just open a ticket and we will be happy to help.

Standard "Reactive" SolusVM Recurring Management | Price: £20/Month Base Price + £10/Month per dedicated server [Order Here]

  • Access to our Helpdesk (Staffed 24x7x365)
  • 1 Hour response time guarantee for your support tickets
  • Unlimited Tickets, and no limits on "Admin Time"
  • Backend software support and upgrades e.g. Host OS, Virtualization Technology, SolusVM
  • General "VPS" related support issues e.g. Filesystem issues, /dev/ issues, kernel module issues etc
  • Support for OpenVZ.org, Stacklet and creation of OS Templates from existing VPS
  • Server maintenance and health checks carried out on request
  • VPS migrations carried out on request (Both SolusVM Slave's must be covered by your contract)

Full "Proactive" SolusVM Recurring Management | Price: £20/Month Base Price + £20/Month per dedicated server [Order Here]

  • Everything included with our standard Reactive management
  • 30 Minute response time guarantee for your support tickets
  • 24x7 Basic monitoring and response for your servers
  • Automated SolusVM, OS and Virtualization updates (We contact you to schedule reboots if required)
  • Monthly server health reports

SolusVM Managed Infrastructure Services| Price: Variable. Please contact us for a quote.

If you are looking for a completely turnkey VPS solution, we can deliver the hardware, infrastructure and server management while you focus on generating sales. We are well established in a fantastic Tier III UK datacentre facility and have a number of contacts with other providers in Europe and the USA. We can also provide SSM Trained support representatives to provide end-user support to your clients.


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