cPanel Management Services

Our elite team of Linux engineers have extensive knowledge of cPanel/WHM, and we have been using it on our own servers for well over a decade. We strongly reccomend CloudLinux on cPanel servers for enhanced security and the ability to enforce per-user resource limits. You can find out more about CloudLinux at

We provide both one-time and month-to-month recurring management options, giving you complete piece of mind. On monthly management services, we can also work directly with your datacentre to resolve hardware issues.

One-Time Services

cPanel Setup Bundle

We will install cPanel on your server (If required) and carry out a thorough check of your servers configuration, ensuring it meets our standards to provide a solid foundation for your customers. This is intended for new servers, however can be applied to existing servers as well.

Hardening & Security

  • Update operating-system, kernel and all server related software
  • Disable unused & potentially vulnerable services.
  • Limit access to select system binaries.
  • Harden /etc/host.conf and /etc/sysctl.conf.
  • Harden temporary system directories (/tmp, /var/tmp and /dev/shm).
  • Installation of ConfigServer Firewall.
  • Installation of ConfigServer Login Failure Daemon (LFD).
  • Installation of CHKRootKit with daily cronjob
  • Installation of RKHunter with daily cronjob
  • Installation of Linux Malware Detect (LMD)
  • Installation of Mod_Security.
  • Install ClamAV File/Email Antivirus
  • Disable dangerous PHP functions
  • Disable root and anonymous FTP access
  • Restrict root access to SSH, enable logging and change default port.
  • Restrict external access to MySQL
  • Disable compilers for underprivileged users.
  • Enable shell fork bomb protection.
  • Enable php open_basedir protection.
  • Enable background process killer.
  • Enable reccomended cPanel "Tweak settings".
  • (Optional) Email notification on root login to SSH.
  • Installation/configuration of SpamAssassin & ClamAV
  • Configure increased logging functions
  • Configure Realtime Blackhole Lists (RBLs).
  • Configure Dictionary Attack Protection.
  • Configure Rate Limiting
  • Install Razor2 collaborative filtering engine
  • Install DCC collaborative filtering engine
Optimization, Monitoring + Additional Software
  • Install RFXN System Priority (SPRI).
  • Install Configserver Explorer (CSE)
  • Install Sysstat Package (sar, iostat etc)
  • Install iftop
  • Install iotop
  • Install MultiTail
  • Apache configuration tuning
  • MySQL configuration tuning


If you want to host youtube-clone, or other video/streaming sites you need FFmpeg-php. We can install FFmpeg-php along with the codecs listed below. If you need another codec, just ask and we should be able to do it for you.

  • Tools: ffmpeg-php, FLVTool2, MP4Box, Mplayer, Mencoder
  • Codecs: libxvid, libfaac, libx264 and libtheora

cPanel to DirectAdmin Migration

While we love cPanel and many of our customers do as well, in late 2019 cPanel/WHM was acquired and made subtancial price increases shortly afterwards. For those who want to save money on licensing fees, DirectAdmin is an excellent and much cheaper alternative.

  • Base price of £25.00 GBP per server for 5 accounts
  • Additional accounts charged at £1.00 GBP each
  • For more than 100 accounts, please email us for a quote
  • Discounts available for existing monthly management customers

Monthly Recurring Management

Reactive Monthly Management

For a flat monthly fee you get with complete support for your server available 24x7. "Reactive" means that we are always available, however you will need to submit tickets for us to carry out work on your server..

  • Access to our Helpdesk (Staffed 24x7x365)
  • 1 Hour response time guarantee for your support tickets
  • Unlimited Tickets, and no limits on "Admin Time"
  • Full support for any cPanel/WHM issues
  • Full support for any issues with standard backend software (Apache, PHP, MySQL, Exim, Courier, Dovecot, BIND etc)
  • Best-effort support for 3rd party software such as additional PHP modules, Fantastico, RVskins, Softocalous
  • Installation of common PHP/MySQL scripts
  • General maintenance and updates carried out on request
  • Security hardening and optimization carried out on request
  • Migrations of accounts from one server to another
  • Disaster recovery and server backup restoration

Proactive Monthly Management

Our "Proactive" management includes all the great features of our cheaper "reactive" monthly management, but adds monitoring of your server, automated updates and more.

  • 30 Minute response time guarantee for your support tickets
  • 24x7 Monitoring of your server (HTTP, POP3, SMTP, IMAP, MYSQL, FTP, SSH)
  • We can store your remote reboot / datacentre information and contact them if your server goes down
  • Monthly Server health checks
  • Monthly Vulnerability scanning of user home directories
  • Monthly Vulnerability scanning for weak user account passwords
  • perating system and backend software updates as required
  • PCI DSS Compliance assistance
  • Support for advanced performance tuning through Nginx, Varnish etc.